PLEASE NOTE: Before you confirm your order please check that you have selected the correct delivery service for your requirements.Will someone be at the delivery address to receive your parcel? Couriers do not deliver in the evenings. Select a delivery address where you know that someone will be available. Most orders require a signature. We work hard to carefully package your china and to send it on the way to you as fast as possible but we cannot assist you once the order has been dispatched.
U.K. Standard Delivery (charges £3 to £12.50 maximum) depending on weight and takes 5-7 WORKING days.
U.K. Express Delivery (charges £6.50 to £15 maximum) depending on weight and takes 24-48 hours. If we receive your order before 10 am on a weekday we will try our very best to dispatch the same day. Couriers do not collect on Saturdays, Sundays and Bank Holidays. Orders placed after 10am Fridays will be delivered the following Tuesday.
Express delivery does not include Saturdays. If you require a Saturday delivery please contact us directly to place your order.
There is the option to specify a different delivery address from your billing address when you are checking out.
We process all orders within 12 hours so if you need to change anything you need to contact us IMMEDIATELY.
You can read more about our delivery services below:
Please Note: ALL courier deliveries other than Standard UK require a telephone number.
Couriers will not accept a booking if no telephone number is available.
International Customers to ensure we get you the very best shipping rate for the item(s) you have selected please contact us for a shipping quote prior to purchasing. All deliveries are tracked.
DELIVERY TO THE UNITED KINGDOM
STANDARD DELIVERY - Goods will be dispatched the next working day. All deliveries are tracked. If you need your purchase to arrive quickly please select the EXPRESS DELIVERY option.
- The U.K. includes Northern Ireland but excludes the Isle of Man and the Channel Islands.
- Isle of Man when checking out please choose ISLE OF MAN and not UK for your shipping.
- Hebrides, Shetlands (Postcodes HS, ZE) these postcodes may incur a small additional charge.
- Channel Islands When checking out please choose the Channel Islands by clicking the UK option when calculating the shipping costs.
EXPRESS DELIVERY - All deliveries are tracked and a signature is required.
- U.K. Express Delivery - Items weighing 1kg to 2kg will be £10.75 Items weighing 3kg to 10kg will be £12.50: Items weighing above 10kgs will be £15 and posted via Interparcel Express. Items purchased up to 10 am Monday to Friday, we will do our very best to dispatch the same day. Items purchased after 10 am will be dispatched the NEXT working day. Purchases made between 10 am Friday and 10 am Monday will be dispatched on the Monday. Please note: 24 hour delivery applies from the time of dispatch.
- Excludes Northern Ireland, Channel Islands, Isle of Man, Hebrides, Shetlands - Please ask for a quote.
INTERNATIONAL DELIVERY COSTS
WE CAN ONLY SEND PARCELS WEIGHING UP TO 2 KG TO PO BOX ADDRESSES
Goods will be dispatched the next working day.
Place your item(s) into the shopping basket and select the country for delivery to view the shipping costs.
International Deliveries (Including Channel Islands)
- Goods weighing up to 2kgs will be posted via Royal Mail International Signed For Small Parcels.
- Goods weighing over 2kgs will be sent by an international courier service. Delivery takes between 2 - 5 days. Shipping prices are dependant upon weight and volume. Our shipping costs are estimated quotations to international destinations.
- OUR SHIPPING PRICE PROMISE TO YOU: If you decide to go ahead and place your order before contacting us we will pack and weigh your order and if we can ship for less than the shipping charge you have paid we will refund you the difference.
We are always happy to help you with your order and answer any questions you may have. You can email us using the Contact Us tab or telephone UK 01925 290587 or 01925 221751.